Careers

Within the limits of the agencies policies, procedures, Haywood County Memorandum of Understanding, and subject to funding availability, the Family Services Advocate is responsible for the following duties to meet the standards set forth by the National Children’s Alliance. These may be completed in coordination with the Haywood County Multi-disciplinary team but are maintained as the primary responsibility of the Family Services Advocate.

Advocacy duties at KARE, Inc. include but are not limited to-

Case Management/Coordination of Services

- Maintain contact with victim and non-offending family members throughout the investigation and prosecution phases

- On behalf of CAC clients, communicate regularly with referral sources through written reports, phone calls, meetings, etc.

- Utilize professional development opportunities to support families during internet crime based investigations with particular resources.

- Ensure the team is properly informed and trained on survivor responses to child abuse, exploitation, and human trafficking.

- Provides court support and facilitate/supervise family engagement while at the center

- Link CAC clients with concrete services when appropriate, including Victims Compensation, protective orders, and other public assistance

- Provide resource coordination and referrals for medical and mental health treatment

- Complete documentation and reports required for case management

- Develop and maintain appropriate forms and record keeping system for the program

- Maintain data tracking system of services and case outcomes

Team Meetings & Data Collection

- Engage and facilitate a monthly meeting with a variety of professionals who have competing needs and timelines

- Collect and prepare OMS data for Initial, Follow-Up, and Youth Surveys

- Assist the Executive Director in the promotion and completion of the OMS Multi-Disciplinary Team survey, bi-annually.

- Review data obtained upon the request of the Executive Director.

The Development Manager (DM) leads Carousel Child Advocacy’s (CCAC’s) grant writing, planned giving, fundraising, and donor programs to ensure sufficient agency resources. The DM coordinates day-to-day Development Operations of the agency manages grant writing/applications/relationships, agency donor software platform, donor recognition/relationships, and future endowment/planned giving program implementation. Assists the Development Coordinator with fundraising events & event sub-committees.

The Clinical SUPERVISOR (CLSup) leads Carousel Child Advocacy Center’s (CCAC’s) Clinical Team for child trauma treatment services and to ensure Child Advocacy Center outcomes of promoting healing, accessing justice, and strengthening resilience for child survivors of physical/sexual abuse and to improve our community through education, prevention and advocacy. Primary responsibility is to advise/facilitate/supervise the Clinical Team & clinician credentialing, manage/facilitate clinical schedules, clinical statistical database, assist with grant reporting requirements, assessing/updating Clinical Services SOPs, participation in community meetings, crisis intervention and accompaniment services. Supports the agency operations by providing administrative coverage, structure and crisis intervention as needed. Ensures agency services are provided with cultural/linguistic awareness, belonging, inclusion, diversity and equity. Collaborates, informs, supports Leadership Team and Executive Director (ED).

Position Title: Prevention Educator

Reports to: Executive Director

FLSA Status: Contractor

Supervises: N/A

Work Schedule: Generally, 20 hours per week with some work hour(s) flexibility due to scheduled activities. This is a 10-month position which follows the academic school year calendar.

Location/Remote Work: Area schools in Buncombe County

Travel: Locally

Job Summary:

Mountain Child Advocacy Center’s Prevention Educator provides trauma-informed, evidence-based abuse prevention education to all K-5^th grade students in Buncombe County and facilitates student disclosures in a sensitive manner. The school-based program is a research-based, highly interactive engaging program using a curriculum from The Second Step® Child Protection Unit for Early Learning through Grade 5. The lessons in the Child Protection Unit help students recognize, report, and refuse unsafe situations. It is a very age-appropriate, non-threatening way to educate and empower children with skills to protect themselves and to develop support systems.

Essential Job Functions:

Establish and execute the Vision, Mission and Core Values by:

• Ensuring agency adherence to NCA Child Advocacy Center Accreditation standards, laws, policies and accompanying procedures
• Developing a cohesive forensic/medical/advocacy documentation per grant source, United States, North Carolina, and MCAC standards
• Ensuring confidentiality of sensitive information
• Supporting an equitably, culturally and linguistically competent organization through thoughts, actions and words
• Following state mandated reporting requirements for all child abuse and neglect allegations

Provides high quality abuse prevention education to elementary students in Buncombe County by:

• Communicating with counselors and district level employees to schedule prevention education to as many K-5 schools as possible each year and meeting goals of teaching 8,000 children every school year

• Staying up to date on research and curriculum. Adjusting curriculum as necessary to meet the needs of students so that all students receive high quality, trauma-informed education
• Providing age-appropriate lessons to each classroom in a fun, nonjudgmental manner & communicating expectations to counselors and teachers so that students can have the highest opportunity to feel safe and successful in their participation

Responds to student disclosures in a sensitive, trauma-informed way by:

• Paying attention to how kids are responding to the lesson, adjusting the education as appropriate to meet needs of students, and creating space for follow up at the end for all students who have questions or want to talk
• Responding to disclosures of abuse or neglect in a trauma-informed, child-centered, compassionate way with empathy and validation
• Following up on disclosures by making reports to Buncombe County Child Protective Services when needed, following up with the family when needed, or checking in with the school counselor so that they can make sure the child and family receives appropriate support

Keeps careful records of data by:

• Maintaining records and reporting data on prevention education activities in order to meet grant statistical goals
• Keeping track of what schools have received prevention education each year, prioritizing schools who haven’t received it the previous year in scheduling and reaching out directly to schools who haven’t received abuse prevention education at least once every 2 years in order to ensure that all students in Buncombe County are receiving education multiple times in grades K-5

Collaborates with stakeholders on abuse prevention by:

• Working with prevention educators at other local organizations (Our Voice & Helpmate)
• Working closely with the Community Educator on providing parent & family educational opportunities and training to school staff on recognizing and reporting child abuse
• Developing and maintaining positive working relationships with school counselors, staff, administrators and families
• Providing support and always being available by email or phone during working hours to answer questions about disclosures or trauma informed practice that arise in the schools

Strategic planning by:

• Working within the Mountain Child Advocacy Center to ensure that our prevention education program reflects the mission and values of the agency
• Working with community partners (Our Voice, Helpmate, YWCA and others) to make sure that all prevention curriculum builds off one another and that students receive cohesive K-12 prevention education programming
• Developing larger goals of prevention education and violence prevention
• Working with other local organizations on ways to minimize harm to children and families

Maintains credentials by:

• Engaging in professional development activities
• Submitting CEUs or professional development documentation prior to the deadline
• Providing a copy of current credentials for personnel files

Conserves supervisors time by:

• Problem solving and performing well
• Leading self and contributing to team effort

Physical Demands Related to Essential Job Functions:  

• Proficient and professional in oral and written communication 
• Mastery of client database, or equivalent
• Mastery of forensic interview equipment and encrypted file management
• Keyboard and voice-to-text abilities
• Ability to interact with additional variable computer programs

• Ability to physically perform the basic life operational functions
• Ability to perform sedentary work exerting up to ten (10) pounds of force occasionally
• Proficient visual acuity to read, analyze data and figures, operate a computer

Mental Demands Related to Essential Job Functions:  

• Ability to work directly with children and adults in crisis situations
• Proficient in ethical decision-making
• Excellent oral communication and interpersonal skills
• Emotional intelligence within individuals and colleagues. 
• Ability to manage difficult or emotional situations related to trauma
• Maintain professional relationships with ethical and appropriate boundaries 
• Excellent organization and time management skills
• Highly self-motivated but works well in a team setting
• Competent in working with people of diverse cultural and ethnic backgrounds
• Intermediate computer skills required including knowledge of Microsoft Office products and ability to use electronic health records

Education and Experience Requirements:

• Bachelor’s degree
• Successful completion of a pre-employment criminal record, sex offender registry and drug screen
• Access to reliable transportation, have a valid operator’s license and proof of vehicle insurance
• Hands on, independent self-starter, work solo, yet team and results oriented, and see the “big picture”
• Present well, be able to plan and organize, take initiative and be conscientious, reliable, and dependable
• Dynamic, energetic, enthusiastic, professional yet easy going, have ability to engage children, and also interact with counselors, teachers, and parents

Preferred Education and Experience:

• Degree in Social / Behavioral Sciences or Education
• One year of related experience working with children

Please email your cover letter and resume to advocacy@mtncac.org. Thank you.

CACs accept volunteers on an as needed basis. If you would like to request volunteer placement please submit an email detailing your request, with contact information, to info@cacnc.org.